Spectrum’s Wifi weak signal can be caused by many reasons. Why Is Spectrum Wifi So Weak In Your Home? However, if you’re still having problems after that point, then there may be some loose cables on the side of the road that is affecting your wifi connection outside your house. If resetting your modem and router doesn’t work, then it’s best to call Spectrum customer support for additional assistance. You can then schedule a time that is convenient for both of you, and the customer support technician would be able to help you fix your internet speed issues. If there are other people in your household who are also experiencing internet connection problems, it’s best to call Spectrum first before doing anything else. Afterward, wait for at least 1 hour before you turn your devices back on. Reset Your Modem and Router: Before doing anything else, try turning off your computer and modem and unplugging the router. If you’re experiencing sudden changes in your connection’s speed, here’s what you need to do:
CHARTER DOWNLOAD SPEED TEST HOW TO
How to improve speed problems on spectrum internet. Spectrum Internet Speed Test – Why Is My Internet So Bad? | Spectrum Internet Speed Test If you’re still having issues after doing that, then it’s time to contact customer support for help. If you are experiencing internet connection problems, the best way to fix it is to reset your modem and router before calling Spectrum customer service. If possible, also avoid using your modem’s Wi-Fi feature to connect your wireless devices to your Spectrum wifi network as it can affect your connection too. The best time to do so is either early in the morning or late at night, before everyone wakes up and starts using their internet connection. To maximize your internet speed, avoid playing online games or downloading files at night when everyone else is doing the same, because this will slow you down. If you are located in a part of the city that is dense with people, then the likelihood that you would be stuck with slow connection speeds will increase tremendously. Spectrum’s Network Capacity: As mentioned above, Spectrum has limited network capacity for its customers in areas where demand for data is high.However, they may “throttle” or slow down your speed if you stream too much data or download huge files that would overwhelm the network. Spectrum Throttling: Spectrum gives you access to an “always-on” connection, which is something all their customers love.Spectrum’s Hardware: Spectrum uses Motorola SurfBoard cable modems, and while they are highly recommended because of the strong signals it sends out to control your entire home internet, it can be slow when handling more than one device.Afterward, they had to perform some work on their network which would require people to reset their modem if the connection gets too slow.